Customer Service

Returns Policy

Woof Wear guarantees all of its products (with the exception of the Medical Hoof Boot) to be free of defects in materials and workmanship for 12 months from the date of purchase. This, however, is not a guarantee against normal wear and tear or improper sizing/fitting. Nor does it apply to product that has been damaged by misuse, accident, modification or unauthorized repair.

If you believe you have purchased a defective Woof Wear product, do not continue to use it. Please return it to the retailer from which the product was bought with proof of purchase.

This warranty provides benefits over and above your statutory rights as a consumer.

In the case of the Medical Hoof Boot, we expect the boot to last 2-3 weeks under normal circumstances with many customers finding they last much longer. The boot is not indestructible and so is not guaranteed against breakage, due to the horse standing on the boot. 

Privacy Policy

To be updated... Check back soon

Our Address

Woof Wear
Athenaeum House,
Carminnow Road,
PL31 1EP,
United Kingdom

Tel: 01208 265 920
Fax: 01208 265 929