Woof Wear Gift Card
Our gift cards are the perfect option when you're not quite sure what to choose.
Select your gift card value and then choose to send this direct to the recipient on a date to suit or send it direct to yourself.
The gift card will be sent as an e-card with code to use in the checkout of the website.
F.A.Q.
What payment option can I use?
We accept all major credit and debit cards, with the exception of American Express. Please note that all cards used must have a UK Billing Address.
How quickly will I receive my order?
Orders placed on weekdays before 1pm will be dispatched the same day for next-day delivery. Orders received after 1pm, or on weekends and bank holidays, will be dispatched on the next working day.
Please note, our warehouse is closed on weekends and bank holidays, so any orders placed during those times will be shipped the following working day.
What are the delivery options?
We offer next-day delivery as our standard shipping service, with up-to-date tracking sent directly to your mobile once your order leaves our warehouse.
While we strive for timely delivery, please note that occasional courier delays may occur, which are beyond our control. If your tracking hasn't updated within 2 days, please contact our Customer Service Team for assistance.
What is the returns policy?
You can return your item within 30 days of receiving your order.
To ensure a smooth return process, the item must be in a clean, resalable condition with all original packaging and hang tags. Please note that we do not offer a free return service, so return shipping will be at your expense. Once we receive the returned item, a full refund (excluding delivery charges) will be processed within 14 days.
How do I return an item?
If you wish to return an item, please contact us via email to request a unique returns number. This number will help us process your return efficiently. Please note that returns must be made at your own cost, and the item should be returned in its original condition and packaging. Once received and checked, we will process your refund immediately. We aim to complete all returns and refunds as swiftly as possible, but please allow up to 5 days for the full process to be completed.